Game | Sherie Griffiths

February 7, 2011

OOPS! Shouldn’t the Dallas Fire Department have known earlier?

Filed under: Communication, Customer Service, Media, The OOPS awards — Tags: 30 Minutes, Bbc, Bbc Radio, Caution, Checks, Colleagues, Dallas Fire Department, Extra, Fivelive, Game, Last Minute, Oops, Radio Coverage, Radio Dallas, Superbowl, Ticket Holders, Usp, Weren, What On Earth, Whole Lot — sheriegriffiths.com @ 1:20 pm

This week’s ‘OOPS’ award is given with caution, because I must admit I don’t know the full story here. All I know is that the part I picked up last night didn’t make a whole lot of sense.

I caught a bit of the BBC radio coverage of the Superbowl, in Dallas (produced by our colleagues at USP Content). When I first flicked across to Fivelive Sports Extra, I couldn’t quite believe what I was hearing! Apparently, the local fire department had just decommissioned a number of seats, leaving the holders of tickets for those seats outside the stadium – and 30 minutes before the game was due to start, they were still running checks?!

Now, I’m the first to agree that safety is paramount – but why on earth weren’t the checks done earlier – early enough to let the relevant ticket-holders know? It’s never easy to get tickets for an event on this scale – they’re always at a premium – and in a competition like this, lots of fans aren’t going to be local. So what on earth happened to make these checks so last-minute?

If you know, do tell me!

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April 1, 2010

The Things We Do For Love!

Filed under: Business, Events, Marketing, Podcasts, Presentations — Tags: Audience, Baby Shoes, Brasserie, Crooks, Email, First Trip, Game, Great Tey, Job, O Clock, Podcasting, Presentation, Props, Shoestring, Surprise, Things We Do For Love — sheriegriffiths.com @ 12:43 pm

As you may know, I love my job. Why else would I get up at 5 AM – aka ‘Stupid O’Clock’ – in the dark, to go up to Colchester to deliver a presentation this morning?

It was my first trip to the Business Café, at the Barn Brasserie in Great Tey – and it was well worth the early start. They were a great audience, who responded brilliantly to the weird and wonderful props I chose to illustrate my talk about ‘Podcasting on a Shoestring’ – everything from a pair of baby shoes to a cushion. No, don’t ask – well, you can – but I won’t tell you where they fit in. I might get the chance to deliver the presentation for a group you’re involved in and if I gave the game away in advance, I’d spoil the surprise, wouldn’t I?

Anyway, I just wanted to thank this morning’s group, especially Jill Crooks of Room 105, who has liaised with me over the last month or so and has just sent me a lovely email. I’m really hoping to get back up to The Barn very soon, as an ordinary visitor – and if you’re in the area (even if you’re not) I recommend you give it a go.

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