Sherie Griffiths

November 22, 2011

Better the devil you know? – how do you feel about change?

We humans are creatures of habit. Like it or not, as a rule, we aren’t mad keen on major change. In business, of course, we have to embrace it – because if we don’t evolve, we’re dead. Entrepreneurs are a weird subspecies of the human race – and I count myself as one of them. Among our number are those who buck the trend completely. They constantly change what they do or how they do it, just for the hell of it. Take Rupert Murdoch for instance (what was that…? ‘Yes, please – take him!’???! Yes, well, that’s another topic, for another blog…). I once heard from someone who used to work for him that he would implement an idea on Monday – and by Thursday it would have been replaced by something else – just because he could; but for most of us – even if we’re mad enough to go into business for ourselves –while we might see some kinds of change as opportunities, others aren’t so welcome.

I’ve been thinking a lot about this recently because I’ve made major changes, at work and outside. On the work front, there was the rebrand a few weeks ago – the best thing I ever did, incidentally, but quite a scary prospect beforehand.

Personally, I’ve just changed what I drive. No, I’m not talking about swapping a Ford for a Mercedes. I’ve just decided that after twenty-five years of driving Labradors (guide dogs), it’s time to switch to a long cane. What’s the difference? Well, it’s like driving an automatic for years, then suddenly moving to a manual gear box. When you drive an automatic, you still have to know where you’re going and pay attention to what you’re doing and to other road-users etc (as you do with a dog), but there are things you don’t have to worry about. Behind the wheel of a manual car – and behind a long cane – you’re responsible for absolutely everything! Right now I feel I should have L-plates – but this time, I’ll make it work. I’ve tried before and given up – because I didn’t have the motivation to make it work with a cane. This time, for reasons I won’t bore you with, I really want and need to make it happen – so I will.

Coming back to business, I’ve just started reading ‘Fusion: the new way of marketing’ by David Miles and David Taylor. The book is, in a very small nutshell, all about how, whether we like it or not (and those of us over a certain age may like it slightly less than our younger counterparts), our websites must now be at the heart of our marketing and social media has to be a main artery through the body of that marketing.

Last Thursday, at the CEWE conference, organized by the University of East London, I met members of the next generation of entrepreneurs, including two new graduates whose dissertations were business plans. We’re now following each other on Twitter. For them, the need to use Twitter, Facebook etc to promote their new business is as obvious as it was to my generation that we needed a website, or to the previous that they needed to produce leaflets.

Plenty of us who are a little older are getting into social media, of course – it hasn’t been the preserve of teens and techies for some time – but we need to get to grips with using it intelligently, strategically. Without giving too much away, if you’re around my age, you have at least twenty years of working life to go – so, like me, you’re way too young to get left behind.

On that note, I’m off to tweet about this post – and put it on Linkedin … and Facebook … and the website … and …….

April 8, 2010

Would You Pay For News Online?

I never thought I’d see the day, but reading yesterday’s Guardian online, I found myself agreeing with Rupert Murdoch. In an article by Paul Harris, he was advocating putting online newspapers behind a ‘pay wall’ – making them available only to paying subscribers. The idea has met with fierce resistence, but I have to admit, I’m not sure why. Is it because it comes from someone like Murdoch? I have to say I didn’t like his assertion in the article that consumers could be “forced” to change their behaviour – that “if there’s nowhere else to go”, they would pay; but I honestly don’t understand the general avertion to the idea of paying for online content, news or otherwise. People who buy newspapers quite willingly part with their hard-earned on a regular basis. The same is true of buyers of books, cds, dvds etc. Yet when any of that material is made available online, a substantial percentage of people expect to get it for free. Surely we, as 21st century humans, aren’t so simple that we only value things we can hold in our hands? Surely most of the value of any information product is in the content, not the packaging? A piece of journalism, for instance, is the product of the journalist’s training, +his/her time and talent. He or she will bring the same training, the same skills etc to bear, however the results are made available to the world – so don’t those results have monitary value, whether their packaging is tangible or intangible? Am I missing something here?

I’m not saying we should always pay the same price for electronic information as we pay for the paper version. I can see the logic behind charging less for an ebook or an epaper than for a hard copy, because production and distribution costs will be lower. There will be costs, though, associated with producing an ebook or updating a newspaper’s website, which have to be covered by someone. When the vast majority of readers were buying old-fashioned newspapers, maybe companies could afford to make their online content free to the end user, but as fewer and fewer people buy physical papers, that becomes more of a challenge for publishers. Murdoch hailed the launch of the Apple iPad in the States on Saturday as the potential saviour of the newspaper industry. If he’s right and increasing numbers of readers move away from newsprint to the screen, some kind of charging model is going to be essential to the survival of titles. The only other option is advertiser-funding – but that’s another blog, for another day!

 

In the meantime, if you fancy getting your hands on an iPad before its worldwide launch, check out this article in The Inquirer.  Interesting marketing move …

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