Sherie Griffiths

July 1, 2011

‘So what’s stopping you? – too much thinking is really bad for business!

Last Thursday’s radio show was the last in the series (just for the time being) of ‘So what’s stopping you?’ with Steve Dickinson of Dickinson Coaching. This time, we were talking about over-thinking.

We’ve all heard the expression, ‘Failing to plan is planning to fail’, haven’t we? In fact, we hear it so often it’s become a bit of a cliché. Like all clichés, there’s a lot of truth in it, especially in business. Running headlong into a project just because it excites us as individuals is no guarantee of success. Other people might not share our enthusiasm; there might be a lot of competition in the particular market – and if there isn’t, that might be because there’s no money in it. These issues would probably have come to light if we’d done a bit of planning – and we may even have found ways around them.

There is a real danger, though, at the other end of the spectrum, of potentially great ideas being strangled at birth by too much thinking. Listening to other people – especially those with more experience – is vital; but too much advice – and too much reliance on it – is as dangerous as not enough.

Then there’s the more personal kind of over-thinking which can destroy our own confidence – the kind that can start with, ‘I don’t think I’m very good at…’ and end with, ‘I can’t do…’

If you’re a thinker by nature – someone who likes to plan everything down to the last detail – you might well believe that’s just how you are and you can’t change. I know that because I’ve done it myself; but very recently, I broke the habit of a lifetime – had an idea and made it happen within a week. For the first time ever, I’m working on the basis that ‘done is better than perfect’ and I have enough business experience now to fine-tune the project as I go. Yes, I could have spent six months meticulously planning and refining. The control freak in me would have found a certain satisfaction in that; but this project is far more use to me – and my clients – out in the big bad world than it is on the drawing board.

Oddly enough, doing live radio has helped me to become less of a control freak. When everything is pre-recorded, there’s a real temptation to go on re-recording or re-editing indefinitely, in search of absolute perfection; but in a live situation, all you can do is make sure you’ve thought enough (but not too much) beforehand. Once it’s out there, it’s out there. I can illustrate that from very recent experience.

Aside from the interview with Steve, I did last week’s show on my own – without my regular colleague, Alison, who was on holiday. The whole three hours was live – no pre-recorded ‘packages’ to give me breathing space. There were several things in there which I had to do for the first time, like the weather forecast (which has to be fitted into thirteen seconds just before the news kicks in automatically), travel updates (which obviously have to be delivered clearly and logically – because people listening on the move aren’t giving you their full attention and the information you’re delivering could change the whole shape of their day) – and an interview which I didn’t know was happening until ten minutes before it went out.

Now, I interview for a living. At the moment, it’s the major part of my programme-making; but normally, I talk to the interviewee in advance, we prepare the questions together etc. This time, there was no such luxury. All I had beforehand was the girl’s name, where she was from – and the fact that she wanted to talk about ‘fish pedicures’! Still, I’m told I pulled it off.

The weather was interesting. Before the first forecast, I rehearsed it aloud three times –but the mouth went into reverse almost as soon as the mic was up. The next three were done without rehearsal – and went smoothly and to time.

The show as a whole wasn’t perfect – but what really mattered was that it got better as it went along, the feedback afterwards was great – and I learnt so much from the experience.

Steve’s parting shot last week was, ‘If there’s something you really want to do, just go for it.’ I’ll second that. Yes, do some planning and preparation. If you’re very passionate about an idea, it’s quite useful to make yourself step back a bit and try to look at it more objectively, to see it in the wider context of the market you want to go into, the trends and so on. Failing to plan without that knowledge really is planning to fail – but don’t plan it to death. If circumstances allow – if it doesn’t need too much investment to get started – there’s nothing wrong with testing the water by jumping in. Very few people ever learnt to swim by sitting on the side and watching.

 

I’m taking a couple of weeks off from the programme.  It all starts again on 14th July, with a brand new series: ‘The only way is enterprise’ – looking at the influence of the TV show ‘The Only Way is Essex’ on local business – should be fun!

March 2, 2010

“On Sound Foundations” – The Story Of A Book

Just before Christmas, a colleague said to me, “I bet you’ll be glad to see the back of this year, won’t you?” I knew what she meant – 2009 had been tough for most of us in business and I’d had some major personal challenges thrown in. Yet I hesitated over my answer. Yes, there were moments I’d rather not remember and definitely wouldn’t want to relive, but for all that, it had been an incredibly productive year for me. I’m not talking financially, but in terms of focus. In August, in the middle of a family issue which very nearly led me to throw in the towel in business, I finally broke down a personal barrier which had held me back in every area of my life – very liberating! Then in November, sixteen months on from opening and six months after the official launch, I finally worked out what my business was all about. “Wasn’t that a bit late?” I hear you ask – and you’ve got a point. Better late than never though!

At 5.00am on 6th November 2009, after yet another sleepless night, wondering why I seemed to be working my socks – and various bits of my anatomy – off just to stand still, I stood in my kitchen, coffee pot in hand and it hit me – no, not the coffee pot – the revelation! THE ANSWER! “EUREKA!” The lights went on and I saw it all – where I’d been going wrong, how to put it right – and more!

“So that’s my core skill! I thought, amazed – “I know how sound works!” Here I was, more than a year and a half after my decision to make the leap – and leap it certainly was – from law into business podcasting, finally realising that I know how sound works. Yes, I am a bit slow – especially at five in the morning!

The truth is, I knew how sound worked, how people used it and what it could do if they used it properly long before that moment – I just didn’t know that I knew. As I poured that much needed first cup of coffee, pieces of a jigsaw which had been floating around my head for nearly two years, never quite forming a picture, suddenly clicked into place and I saw the image clearly – the image of my business, how it came to be and where it could go. I spent the next several weeks redesigning services to fit that picture.

Before 6th November, the most positive response I had to my marketing efforts tended to be, “I’m really interested in what you do, but I don’t get it.” Now it’s, “I’m really interested in what you do – when can we talk?” Like most of the changes I made to our offering, it’s a small shift on the face of it – with a huge impact.

Nineteen years ago, someone said, “You should write a book” – but I was only twenty-three then and probably knew even less about life than I did about writing. So although I gave it a go, it didn’t happen. In November last year, I was planning a series of books about starting and running a business; but after that 5.00am “EUREKA!” moment, they were pushed aside by something else which insisted on being written “NOW!!!” From a pure business perspective, the timing was all wrong. I should have waited until we were truly out of recession, until the company was more established. In fact, I probably should have waited until I retired, but this book would brook no argument – the words fell out faster than I could type! The baby was coming, whether I or anyone around me liked it or not!

It started life as a practical guide to business podcasting, against a background of my experience as a lifelong media junky and obsessive communicator; but it evolved into the story of my forty-year apprenticeship in sound – the foundations on which my company and everything we now do is built. It also tells the very personal story of my development of the “womble” principle – of which, more later.

I finished the book last Thursday evening. Over the next couple of months, as I prepare for publication, I’m going to tell you a bit about how it came together and some of the things I learnt from writing it – because I did learn. Two people, both dear friends and close colleagues, have been slightly less than fulsome in their support for the project. I think that’s mainly because they’re applying cost/benefit analysis principles, looking at the amount of time this kind of undertaking demands, against the likely financial return. On that basis, I’ve just “wasted” three and a half months of evenings and weekends – but I know I haven’t. Even if no-one else ever reads the finished product, it was worth writing because it helped me work out what I’m about, how I got here and where I’m going.

October 21, 2009

“Fathers to be given new paternity rights”

From Branston Adams (Chartered & Certified Accountants) http://www.branstonadams.co.uk

Fathers will gain the right to take six months’ paternity leave under new plans announced by the Government. The proposals will see parents afforded the right to share a year of parental leave to care for their newborn child, with fathers allowed to take six months off after the mother’s first six months of leave. The changes will take effect for parents of children due on or after 3 April 2011. Harriet Harman, Minister for Women and Equality, said the new rights would give ‘families radically more choice and flexibility’ and enable ‘fathers to play a bigger part n bringing up their children.’

The Government has yet to fix a date for its plans to extend mothers’ maternity leave from nine months to a year. Commenting on the shared leave proposals, Miles Templeman, Director General of the Institute of Directors, said: ‘We strongly support new paternity leave rights for fathers, providing the Government ensures that the new system is simple for businesses to administer and there is no overall increase in the total amount of paid and unpaid leave parents can take.’

Meanwhile, David Frost, Director General of the British Chambers of Commerce, said: ‘This is not the time to do it. It is a huge burden to plan for both a male and a
female employee being away.’ However, the Government anticipates that the new rules will have a ‘minimal’ impact on businesses.

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